Hi there!
I was wondering if anyone around here had some ideas on what to do.
My LG G4 had been working fine until today. I unlocked the screen to check my e-mail and it completely froze. It was plugged in at the time, so I unplugged it to see if I could restart it. The charging light was still blinking, the power button didn't respond, absolutely nothing.
I took the battery out, left it for a minute or so and rebooted. It loaded, unlocked, but I could only get to the app menu before it completely froze again. Afterwards, screen went black.
On the third try, it booted up to the LG logo and that's it. It popped up about 3 times and screen went black. No other response whatsoever. I can only try to reboot again only after taking out the battery, but it does the same thing.
I switched the battery with another one of the same model, nothing changed. Computer doesn't recognize it either.
I've looked around for a bit and I can't find anything like my case. The closest thing described is the boot loop. I'm not exactly sure that's my case, but it seems similar to a certain degree.
I got it to boot to recovery mode, but it doesn't do anything. It asks me if I'm sure I want to run it, and in the second 'yes' it freezes up completely again. Screen goes black and does absolutely nothing else.
Added note, phone upgraded to 6.0 yesterday morning. I had no issues with it until now. No app updates were running at freezing time.
I'm considering taking it to the store before I try anything myself, just in case there is still some warranty active.... But any ideas would be greatly appreciated.
I was wondering if anyone around here had some ideas on what to do.
My LG G4 had been working fine until today. I unlocked the screen to check my e-mail and it completely froze. It was plugged in at the time, so I unplugged it to see if I could restart it. The charging light was still blinking, the power button didn't respond, absolutely nothing.
I took the battery out, left it for a minute or so and rebooted. It loaded, unlocked, but I could only get to the app menu before it completely froze again. Afterwards, screen went black.
On the third try, it booted up to the LG logo and that's it. It popped up about 3 times and screen went black. No other response whatsoever. I can only try to reboot again only after taking out the battery, but it does the same thing.
I switched the battery with another one of the same model, nothing changed. Computer doesn't recognize it either.
I've looked around for a bit and I can't find anything like my case. The closest thing described is the boot loop. I'm not exactly sure that's my case, but it seems similar to a certain degree.
I got it to boot to recovery mode, but it doesn't do anything. It asks me if I'm sure I want to run it, and in the second 'yes' it freezes up completely again. Screen goes black and does absolutely nothing else.
Added note, phone upgraded to 6.0 yesterday morning. I had no issues with it until now. No app updates were running at freezing time.
I'm considering taking it to the store before I try anything myself, just in case there is still some warranty active.... But any ideas would be greatly appreciated.
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